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Club Fitness Complaint - Club fitness cancelation fee
Club Fitness Complaint

Club Fitness Complaint

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Club fitness cancelation fee


I joined club fitness under a no contract plan that i was told meant that I could cancel anytime and not be charged. Do to the conditions of the gyms that were the most conveniently located to me being quite poor (lots of non functioning cardio equipment) I decided to switch to a different gym. My account has been "frozen" where the membership is paused essentially, you don't pay and you can't use facilities for the past few months and was scheduled to continue to be frozen until next year. Upon finding a new gym i enjoyed I canceled my club fitness membership, in order to cancel it says you must "unfreeze" your account. here is the catch, the cancellation takes 30 days so in unfreezing your account you are guaranteed to be paying for an additional month after you cancel. for my family plan that was $30. Don't be fooled into thinking you can quit whenever and not continue to be paying or that there is no cancellation fee, because charging for an additional month in order to allow cancellation IS a cancellation fee.


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